What time will you come?
Whenever suits the site: days, nights or early mornings. Most cleans take 5 to 16 hours, so they're usually done before you open or after you close.
Do you need access to the roof?
Usually, because the fan is often on the roof or an outside wall. Someone needs to let us in. If scaffolding is needed, we tell you at the inspection.
How soon will I get a price?
Within 12 hours of the inspection, priced on each part of the system and the length of ducting.
Will the certificate satisfy my insurer?
It's a TR19 certificate with before and after grease readings, which is what insurers and fire risk assessors ask for. Check your own policy wording too.